Shipping policy

Shipping Policy

Thank you for choosing Summitborn!

As a small, family-owned business, every product we create is made to order with care and attention to detail. This ensures that your items are fresh, thoughtfully crafted, and meet the highest standards of quality.

Processing Time

Please allow 12–15 working days for your order to be prepared before shipping. This timeframe allows us to handcraft each item with the care it deserves.

Shipping Time

Once your order is ready, shipping times will vary depending on your location and the selected shipping method at checkout. You will receive a confirmation email with tracking details once your order has been shipped.

Important Notes

• Working days are Monday through Friday, excluding public holidays.

• If you have a special deadline or need assistance with your order, feel free to reach out — we’re always happy to help!

We truly appreciate your patience and support. When you shop with Summitborn, you're not only getting a quality product — you’re supporting a family’s dream.